BeThere Privacy Policy

Last Updated: May 12, 2026

1. Introduction

Thank you for choosing to use BeThere Application (hereinafter referred to as "the App", collectively referred to as "we" or "the Operator"). We regard user privacy protection and data security as our core operational principles, and strictly abide by the principles of legality, legitimacy, necessity and good faith to standardize the processing and protection of users' personal information.

This Privacy Policy clearly informs all users of our rules for the collection, use, storage and disclosure of personal information, as well as your legitimate rights and interests in relation to personal data, safeguarding your right to know and control your personal information.

Important Notice: This App is only available for users aged 18 and above. Individuals under the age of 18 are prohibited from registering or using any services of this App.

2. Types of Personal Information We Collect

To ensure the normal operation of all functions and provide complete services, we collect the following user information in accordance with legal requirements and on a necessity basis, adhering to the minimum necessary principle:

  1. Account Basic Information: Information actively submitted by you during registration and profile setup, including registered email address, username, personal avatar, gender, date of birth, residential region and other account profile details.
  2. Device Information: Automatically collected device and network information when you use the App, including device model, operating system version, unique device identifier, IP address, network connection status, system language settings and other device and network parameters.
  3. Service Usage Information: Behavioral data generated from your use of the App, including login records, browsing history, operation logs, friend connections, chat content, report and complaint records, as well as App usage duration and frequency statistics.
  4. Transaction Information: All in-app subscriptions and virtual item purchases are processed through official compliant payment channels such as Google Pay. We will not store your bank card number, payment password or other sensitive payment credentials, and only retain necessary order service records.

For account cancellation procedures, please refer to the in-app official guidelines.

3. Use of Personal Information

We only use your personal information for the following legitimate and necessary purposes, and will not abuse your data beyond the scope of service requirements:

  1. To provide, operate and maintain App services, and continuously optimize product functions and user experience;
  2. To deliver user matching and personalized content recommendations, and provide customized content display;
  3. To detect and prevent fraud, spam and improper behaviors, protect account security and maintain stable platform operation;
  4. To provide customer support, troubleshoot technical issues, and respond to user feedback and complaints;
  5. To comply with applicable laws and regulations, regulatory requirements and industry compliance standards.

4. Sharing and Disclosure of Personal Information

We solemnly undertake that we will never sell, rent or commercially trade your personal information in any form. We may only share your data under the following statutory and agreed circumstances:

  1. Where we have obtained your explicit authorization and consent;
  2. Sharing data with our authorized third-party service providers (including cloud storage, data analysis, push notification services, etc.), limited to the scope required for service delivery, with such partners obligated to maintain the same level of privacy protection;
  3. As required by applicable laws and regulations, or in response to mandatory requests from judicial authorities and regulatory agencies;
  4. When necessary to protect legitimate user rights, platform security or public interests;
  5. In the event of merger, acquisition, asset transfer or business restructuring, your personal information may be transferred to the succeeding entity, which shall assume the same privacy protection obligations. We will notify users and obtain renewed consent if data processing rules are materially changed.

5. Data Security and Storage Standards

We have established comprehensive technical and administrative security safeguards, including encrypted data transmission, access permission control, security auditing and firewall protection, to fully prevent personal information leakage, tampering, loss and misuse.

We retain your personal information only for the shortest period necessary to fulfill the collection purposes. Upon expiration of the retention period, we will permanently delete or anonymize your data in compliance with legal requirements to avoid unauthorized retention.

6. Your Legal Rights

You may exercise the following legal rights regarding your personal information through the in-app settings page or by contacting our customer support:

  1. Access, review and inquire about your stored personal information, and request correction or supplementation of inaccurate or incomplete data;
  2. Request deletion of your personal information or apply for account cancellation;
  3. Withdraw your previously granted authorization for data processing at any time;
  4. Request a copy of your personal data, and submit inquiries, objections or complaints regarding our data processing practices.

🔗 Support Email: service@bethere-chat.com

7. Minor Protection

This App is intended exclusively for adult users. We do not actively collect any personal information from minors, and minors are strictly prohibited from using our services.

If we accidentally collect or identify personal information of minors, we will immediately delete such data and terminate all services for the relevant account.

🔗 Child Safety Standards: https://www.bethere-chat.com/child-safety-standards.html

🔗 Account Cancellation: https://www.bethere-chat.com

8. Third-Party Services Disclaimer

The App may contain embedded third-party SDKs, advertising services, data analytics tools and external links. Such third parties process your information in accordance with their own privacy policies. We shall not be liable for the data processing activities of third parties, and we recommend you review their respective privacy policies.

9. Updates to This Privacy Policy

We may revise this Privacy Policy from time to time in response to legal updates, regulatory changes and service iteration needs. The revised policy will take effect upon publication via in-app announcements or official channels.

In the event of material changes to the policy terms, we will notify users in advance via in-app notifications, email reminders or pop-up alerts.

10. Contact Us

If you have any questions, suggestions or complaints regarding this Privacy Policy, please contact us through the following official channels: